Privacy Policy

Effective Date: October 28, 2024

At Lidv, your privacy is of utmost importance. This policy explains how we collect, store, use, and protect your personal information while providing our services. By using Lidv, you agree with this policy. If you have any questions, feel free to contact us at Lidv@hotmail.com.

1.Scope of This Policy

This Privacy Policy applies to all users of Lidv, covering both the mobile app and integrated third-party services. It outlines the personal data we collect and how we process and protect it throughout your interactions with the platform.

2.Information We Collect

2.1 Information Provided by You

• Registration Information: When creating an account, you provide your username, email, and profile avatar.

• Uploaded Photos: Any photos or images you upload to showcase makeup looks or update your avatar.

• Community Interactions: Your comments, likes, and other activities while engaging with others in the app.

• Customer Support Communication: Emails or inquiries you send to us may be stored to assist with troubleshooting or improve our service.

2.2 Automatically Collected Information

• Device and Usage Data: This includes your device type, operating system, IP address, and interactions within the app.

• Analytics Data: Information on how often you use the app, which features you interact with, and your session duration.

• Cookies and Tracking Technologies: If accessed via a web browser, cookies may be used to enhance your experience by saving preferences and settings.

3.How We Use Your Information

The data we collect allows us to provide, improve, and personalize your experience. This includes:

1. Account Management: Managing your profile and account settings.

2. Content Sharing and Interaction: Supporting the sharing of photos and allowing you to engage with other users through comments and likes.

3. Recommendation Engine: Recommending makeup looks and trends based on your activity and preferences.

4. Service Improvement: Analyzing data to fix bugs, enhance app performance, and introduce new features.

5. Notifications: Sending updates, reminders, or relevant information through in-app notifications, with your consent.

4.Sharing and Disclosure of Information

We respect your privacy and do not sell your personal data. However, we may share limited data in the following cases:

• Third-Party Service Providers: We work with cloud storage services and analytics providers. These partners are required to comply with strict data protection agreements.

• Legal Compliance: We may disclose data when required by law, such as to comply with legal requests or protect users' rights.

• Business Transfer: In the event of a merger or acquisition, user data may be transferred. We will notify you of such changes.

• With Your Consent: In certain cases, we may share data with third parties upon your explicit consent.

5.Data Security and Retention

We take steps to protect your information from unauthorized access, including:

• Data Encryption: User data is encrypted during transmission and storage.

• Access Control: Only authorized personnel can access sensitive data.

• Data Retention: We retain your photos and data as long as your account is active. Upon account deletion, data will be permanently removed within 30 days.

6.Your Rights as a User

We respect the data privacy rights of users globally, including:

6.1 General Rights

• Right to Access: You can request access to your personal data and understand how we use it.

• Right to Correction: If your information is inaccurate, you can request changes.

• Right to Erasure: You may request data deletion when no longer needed.

• Right to Data Portability: You can request your data in a machine-readable format for use on other platforms.

• Right to Restrict Processing: You can ask us to limit the processing of your data under certain conditions.

• Right to Withdraw Consent: You can withdraw your consent at any time, without affecting prior processing.

6.2 Region-Specific Rights

• European Union (GDPR):

￮ Automated Decision-Making: You can request human intervention if decisions are made through automated algorithms.

￮ Right to Lodge a Complaint: Users may file complaints with data protection authorities.

• Brazil (LGPD):

￮ Transparency: Users have the right to know how their data is processed and whether it is shared.

￮ Right to Anonymization: Request the anonymization or blocking of data no longer necessary.

To exercise your rights, contact us at Lidv@hotmail.com. We will respond to your request within 30 days.

7.Children's Privacy

Lidv is intended for users aged 18 and above. We do not knowingly collect data from children under 18. If such data is discovered, we will delete it immediately. Parents can contact us at Lidv@hotmail.com to request data removal.

8.International Data Transfers

As Lidv serves users worldwide, your data may be transferred between countries.

• European Users: Transfers to the European Economic Area (EEA) comply with EU Standard Contractual Clauses (SCC).

• Other Regions: We follow local data protection regulations and require partners to implement proper security measures.

If you wish to limit data transfers, contact us for assistance or disable certain features within the app.

9.Third-Party Services and Links

We integrate third-party services such as cloud storage and analytics tools. These third parties may have separate privacy policies, and we recommend reviewing their terms before use.

If you encounter privacy issues with these services, please notify us, and we will assist where possible.

10.Policy Updates

We may update this Privacy Policy periodically to reflect changes in business practices, technology, or legal requirements. Any significant changes will be communicated via in-app notifications or email. Continued use of the app after updates constitutes acceptance of the new policy.

11.Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
Email: Lidv@hotmail.com

12.Acknowledgment

By using Lidv, you acknowledge that you have read and understood this Privacy Policy. We are committed to protecting your privacy while fostering a creative and engaging community for makeup enthusiasts. Thank you for being part of Lidv!